INTERACTIVE INTELLIGENCE INC Files SEC form 10-K, Annual Report
2010-03-17 03:44:01
Quote: The following will be discussed and analyzed:
·Overview
·Business Strategy
·Critical Accounting Policies and Estimates
·Financial Highlights
·Historical Results of Operations
·Liquidity and Capital Resources
Overview
Interactive Intelligence, Inc. ("Interactive Intelligence", "we", "us" or "our")
was formed in 1994 as an Indiana corporation and maintains its world
headquarters and executive offices at 7601 Interactive Way, Indianapolis, IN
46278. O...
Read articleSouthwest Gas Deploys IP-based Communications Software Suite from Interactive Intelligence
2010-03-11 04:42:19
Quote: As a result, customersatisfaction is up and we’re able to assist more people more efficiently– and that’s very important to our company.â€CustomerInteraction Centerâ„¢ (CIC), was deployed byInteractive Intelligence reseller, Altivon. Altivon has worked closelywith Southwest Gas to provide ongoing support and service for CIC.callrouting and queuinginteractivevoice responseworkforcemanagementcalland screen recordingsupervisorymonitoringreporting.automaticcall distribu...
Read articleRockford Mutual Insurance Deploys Content Management and Workflow Products from Interactive Intelligence
2010-03-05 05:17:40
Quote: content managementNasdaqININNews).AcroSoft product line designed to streamline insurance processes by digitizing documents into electronic format for more effective access and routing.“The Interactive Intelligence content management and workflow products have helped us increase efficiencies by enabling us to more easily and quickly share information between our systems, while at the same time reducing errors by eliminating the need for rekeying,†said Rockford Mutual Insurance vice p...
Read articleInteractive Intelligence Positioned in Leaders Quadrant of Contact Center Infrastructure, Worldwide Report
2010-03-05 05:17:39
Quote: NasdaqININNewsIPbusiness communications solutions1 report.http://www.inin.com/gartnermq/,provides an analysis of vendors in the market based on their ability toexecute and completeness of vision.“We believe our position in Gartner’s leaders quadrant reflects ourongoing commitment of listening to customer needs, then creatinginnovative technology products and services that most effectively meetthose needs,†said Interactive Intelligence founder and CEO, Dr. DonaldE. Brown. â...
Read articlePinal County Government Improves Service to Residents Using Communications-as-a-Service from Interactive Intelligence
2010-03-05 05:17:38
Quote: “As a result, we’ve been able to efficientlyprocess more than 300,000 calls for 42 departments since opening our‘Citizen Contact Center’ in June 2007.â€CaaSContact Center solution, Pinal County Government has migratedsome Interactive Intelligence applications on-premise. “The beauty ofthe Interactive Intelligence offering is that it gives us theflexibility to use applications via a mix of both a hosted andprem-based model,†Keely said. “This is to...
Read articlePinal County Government Improves Service to Residents Using Communications-as-a-Service from Interactive Intelligence
2010-03-03 05:31:57
Quote: “As a result, we’ve been able to efficientlyprocess more than 300,000 calls for 42 departments since opening our‘Citizen Contact Center’ in June 2007.â€CaaSContact Center solution, Pinal County Government has migratedsome Interactive Intelligence applications on-premise. “The beauty ofthe Interactive Intelligence offering is that it gives us theflexibility to use applications via a mix of both a hosted andprem-based model,†Keely said. “This is to...
Read articleInteractive Intelligence Positioned in Leaders Quadrant of Contact Center Infrastructure, Worldwide Report
2010-03-02 02:27:15
Quote: ININNewsIPbusiness communications solutions1 report.http://www.inin.com/gartnermq/,provides an analysis of vendors in the market based on their ability toexecute and completeness of vision.“We believe our position in Gartner’s leaders quadrant reflects ourongoing commitment of listening to customer needs, then creatinginnovative technology products and services that most effectively meetthose needs,†said Interactive Intelligence founder and CEO, Dr. DonaldE. Brown. “To ...
Read articleRockford Mutual Insurance Deploys Content Management and Workflow Products from Interactive Intelligence
2010-02-23 10:30:51
Quote: contentmanagementININNews).AcroSoftproduct line designed to streamline insurance processes by digitizingdocuments into electronic format for more effective access and routing.“The Interactive Intelligence content management and workflow productshave helped us increase efficiencies by enabling us to more easily andquickly share information between our systems, while at the same timereducing errors by eliminating the need for rekeying,†said RockfordMutual Insurance vice president of c...
Read articleInteractive Intelligence Announces Preliminary 2009 Fourth Quarter and Fiscal Year Results
2010-02-15 08:02:28
Quote: Non-GAAP net income and EPS for thefourth quarter of 2009 exclude stock-based compensation expense ofapproximately $775,000, or EPS of $0.04, and non-cash income tax expenseof approximately $1.5 million to $1.8 million, or EPS of $0.08 to $0.10.For the fourth quarter of 2008, the company reported total revenues of$31.3 million, with non-GAAP net income and EPS of $3.2 million and$0.18, respectively, and GAAP net income and EPS of $1.5 million and$0.08, respectively.The 2008 fourth quarter non-GA...
Read articleInteractive Intelligence Reports 2009 Fourth Quarter and Full-Year Results
2010-02-15 08:02:27
Quote: Ask for the teleconference bythe following name: "Interactive Intelligence fourth quarter earningscall."http://investors.inin.com.An archive of the teleconference will be posted following the call.About Interactive IntelligenceININNewsinfo@inin.comwww.inin.com.* Non-GAAP MeasuresThe non-GAAP measures shown in this release exclude non-cash stock-basedcompensation expense for stock options and non-cash income tax expense.Reconciliations of these non-GAAP measures to the most directlycomparable GAA...
Read articleInteractive Intelligence Honors Reseller, Adapt, for Most Visionary Customer Software Deployment
2010-02-15 08:02:27
Quote: ININNewsunifiedIP business communications solutions, has honored reseller, AdaptTelephony Services, with its Vision Award.CustomerInteraction Center™ (CIC), to help Texas DowEmployees Credit Union improve member services, increase reliability,and support future growth.“Adapt is truly deserving of our Vision Award, having customized CIC forTDECU to offer our first natural language speech recognition applicationfor credit unions,†said Interactive Intelligence vice president ofsa...
Read articleUnum Selects All-in-One IP Communications Software Suite from Interactive Intelligence
2010-02-15 08:02:24
Quote: Press ReleaseSource: Interactive Intelligence Inc.On Thursday February 4, 2010, 9:00 am ESTINDIANAPOLIS & CHATTANOOGA, Tenn.--(BUSINESS WIRE)--Unum (NYSE:- ), a provider of employee benefits products and services,has purchased the Interactive Intelligence (Nasdaq:- ) all-in-one,suite,Unum selected the Interactive Intelligence software to improveefficiencies for its distributed Unum selected In addition to CIC, Unum purchased add-on applications foroutbound/blendedand campaign management; multich...
Read articleUnum Selects All-in-One IP Communications Software Suite from Interactive Intelligence
2010-02-05 04:03:39
Quote: Press ReleaseSource: Interactive Intelligence Inc.On Thursday February 4, 2010, 9:00 am ESTINDIANAPOLIS & CHATTANOOGA, Tenn.--(BUSINESS WIRE)--Unum (NYSE:- ), a provider of employee benefits products and services,has purchased the Interactive Intelligence (Nasdaq:- ) all-in-one,suite,Unum selected the Interactive Intelligence software to improveefficiencies for its distributed Unum selected In addition to CIC, Unum purchased add-on applications foroutbound/blendedand campaign management; multich...
Read articleQ4 2009 Interactive Intelligence Earnings Release - After Market Close
2010-01-29 02:54:43
Quote: Read articleInteractive Intelligence Reports 2009 Fourth Quarter and Full-Year Results
2010-01-29 02:54:42
Quote: Ask for the teleconference bythe following name: "Interactive Intelligence fourth quarter earningscall."http://investors.inin.com.An archive of the teleconference will be posted following the call.About Interactive IntelligenceININNewsinfo@inin.comwww.inin.com.* Non-GAAP MeasuresThe non-GAAP measures shown in this release exclude non-cash stock-basedcompensation expense for stock options and non-cash income tax expense.Reconciliations of these non-GAAP measures to the most directlycomparable GAA...
Read articleINTERACTIVE INTELLIGENCE INC Files SEC form 8-K, Results of Operations and Financial Condition, Financial Statements
2010-01-29 02:54:41
Quote: Item 2.02Results of Operations and Financial Condition.
The following information shall not be deemed "filed" for purposes of Section 18
of the Securities Exchange Act of 1934, as amended (the "Exchange Act"), or
incorporated by reference in any filing under the Securities Act of 1933, as
amended, or the Exchange Act, except as shall be expressly set forth by specific
reference in such a filing.
On January 28, 2010, Interactive Intelligence, Inc. (the "Company") is...
Read articleInteractive Intelligence Honors Reseller, Adapt, for Most Visionary Customer Software Deployment
2010-01-27 04:18:51
Quote: ININNewsunifiedIP business communications solutions, has honored reseller, AdaptTelephony Services, with its Vision Award.CustomerInteraction Center™ (CIC), to help Texas DowEmployees Credit Union improve member services, increase reliability,and support future growth.“Adapt is truly deserving of our Vision Award, having customized CIC forTDECU to offer our first natural language speech recognition applicationfor credit unions,†said Interactive Intelligence vice president ofsa...
Read articleInteractive Intelligence Announces Preliminary 2009 Fourth Quarter and Fiscal Year Results
2010-01-21 03:00:03
Quote: Non-GAAP net income and EPS for thefourth quarter of 2009 exclude stock-based compensation expense ofapproximately $775,000, or EPS of $0.04, and non-cash income tax expenseof approximately $1.5 million to $1.8 million, or EPS of $0.08 to $0.10.For the fourth quarter of 2008, the company reported total revenues of$31.3 million, with non-GAAP net income and EPS of $3.2 million and$0.18, respectively, and GAAP net income and EPS of $1.5 million and$0.08, respectively.The 2008 fourth quarter non-GA...
Read articleINTERACTIVE INTELLIGENCE INC Files SEC form 8-K, Results of Operations and Financial Condition, Financial Statements
2010-01-21 03:00:02
Quote: INTERACTIVE INTELLIGENCE INCRequest a Trial to NEW EDGAR Online Pro
Form
8-K for
INTERACTIVE INTELLIGENCE INC
20-Jan-2010Results of Operations and Financial Condition, Financial Statements
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Read articleA-Med Health Care Deploys IP Communications Solution from Interactive Intelligence
2010-01-20 04:13:25
Quote: ININNewsCustomerInteraction Center® (CIC).“By unifying our voice and fax capabilities so we could consolidatecarriers, and by automatically routing callers to the right personwhether that person was working in the office or remotely, CIC hasenabled us to reduce operating costs and improve patient service,†saidA-Med Health Care’s chief technology officer, Johnathan Huettner.The Interactive Intelligence solution replaced an older Nortel system,which Huettner said didnâ€...
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