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eGain Communications (EGCA) news stock charts

eGain Communications (EGCA) Investment Summary:

eGain Communications Corporation provides customer service and contact center software that enables companies to build customer interaction hubs worldwide. It offers eGain Service 8 suite of applications, which consist of integrated applications for Web self-service, email management, paper and fax management, chat, co-browsing, SMS, call tracking and resolution, proactive notifications, cross-channel knowledge management, case management, and service fulfillment. These applications are built on the eGain OpenCIH platform, an integrated customer interaction hub platform that includes end-to-end service process management, multichannel, multisite contact center management, and certified out of the box integrations with call center, content, and business systems. The company also provides value-added services comprising email spam and virus cleaning, post office services, virtual private networks, remote data access, encrypted backups, and test/reporting/warm spare servers, as well as offers solution-as-a-service for its software suite. In addition, it provides professional services, such as consulting and education services, as well as offers technical support services. eGain Communications primarily serves customers operating in telecommunications, financial services, insurance, outsourced services, retail, technology, manufacturing, and consumer industries. The company was founded in 1997 and is headquartered in Mountain View, California.
www.egain.com
251 Employees
Founded in 1997

eGain Communications (EGCA:Berlin Stock Exchange)

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Snapshot of eGain Communications (EGCA)

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Key developments for eGain Communications (EGCA)

eGain Communications Corp. and CelFocus Partnership Brings Technology Innovation to Telecoms Customer Service Operations

eGain Communications Corp. announced a partnership with CelFocus. The partnership is focused on delivering innovative e-care solutions to leading telecommunication operators across Europe, Africa, Middle East and Asia. The eGain-CelFocus partnership will focus on delivering unified customer service and knowledge management solutions for the multichannel contact center across phone, email, chat and self-service.

eGain Communications Corp. Announces Unaudited Consolidated Financial Results for the Second Quarter and Six Months Ended December 31, 2009

eGain Communications Corp. announced unaudited consolidated financial results for the second quarter and six months ended December 31, 2009. For the quarter, the company reported total revenue of $8.3 million, income from operations of $1.4 million, income before income tax of $1.16 million, net income of $1.1 million or $0.04 per diluted share against total revenue of $9.6 million, income from operations of $1.87 million, income before income tax of $1.87 million, net income of $1.97 million or $0.09 per diluted share a year ago. For the six months, the company reported total revenue of $16.29 million, income from operations of $2.47 million, income before income tax of $1.9 million, net income of $1.85 million or $0.08 per diluted share against total revenue of $17.73 million, income from operations of $1.79 million, income before income tax of $1.34 million, net income of $1.45 million or $0.08 per diluted share a year ago. Cash provided by operations was $2.1 million for compared of $126,000 for the same period last year.

eGain Communications Corp. to Report Q2, 2010 Results on 02/11/2010

eGain Communications Corp. announced that they will report Q2, 2010 results on 02/11/2010

eGain Communications financial resources

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EGCA Competitors

Company Last Change
Eon Communications Corp $3.27 USD -0.35
LivePerson Inc $8.04 USD +0.07
RightNow Technologies Inc $16.89 USD -0.05
support.com Inc $3.25 USD +0.02
SWK Holdings Corp $0.85 USD +0.012
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Industry Analysis

Valuation EGCA Industry Range
Price/Earnings 9.1x
Price/Sales 0.7x
Price/Book NM Not Meaningful
Price/Cash Flow 9.0x
TEV/Sales 0.3x

EGCA

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