Chordiant Software Inc. introduced the Chordiant Cx Solutions Suite, empowering companies to economically target and eliminate common pain points associated with customer attrition, acquisition, profitability and risk. Chordiant Cx Retention and Cx Cross-sell/Up-sell are available as the first solutions released as part of the suite. At the heart of Chordiant Cx Solutions is the sophisticated customer intelligence and predictive business insight of Chordiant's Decision Management technology. By optimizing the customer experience and improving business performance in retention, cross-selling and up-selling, Chordiant Cx Solutions can help companies reduce attrition, increase revenues, maximize profitability and decrease risk. Chordiant Cx Solutions can deliver significant return on investment in as little as two months. With Cx Solutions, customers can prioritize and align deployment with the areas that will address their most critical business need. A rapid ROI enables adoption of subsequent Cx Solutions, lowering the barrier to entry for companies seeking to achieve these benefits. While each Cx Solution is a standalone module, when plugged into the Cx best-practices platform, the business benefits are compounded as new solutions leverage the content and capabilities of the previous ones.

Chordiant Software Inc. announced that they will report Q4, 2009 results after the market closes on November 19, 2009.

Chordiant Software, Inc., Q4 2009 Earnings Call, Nov 19 2009